Kamenoko tawashi medium scrubbing brush1/24/2024 ![]() Without proof of purchase, we are unable to accept any items for return or exchange.Īll items marked “ Clearance” may not be returned or exchanged. Returning Knives which had delivered free of shipping fee We do not reimburse shipping charges on returns. Knives returned will have the shipping cost deducted from the refund total. If we made an error on your order or you received damaged, defective merchandise, please notify customer If you would like to know the shipping fee, and estimated refund total, please contact us at If you receive damaged, defective or incorrect items The return shipment fee depends on your location and the quantity of knives that you're returning. Service within 48 hours of receipt of shipment.įor items damaged in transit, please send pictures of damaged items and keep the entirety of original items, all packaging and packing materials for future inspection by carrier. We will replace the items or refund the full amount of the purchase price including the cost of shipping. Upon receipt of your return or exchange, we will process your request within 3 business days. Please allow up to 2 billing cycles for the refund to appear on your statement. If you have any questions contact us at 201.806.1897 or through Friday 8:00am - 5:00pm EST The exchange process, please return your original item and place a new order for the item you want.For packages shipped to locations in the US, we use UPS Ground.UPS SurePost® may be used for extra small packages (under 12" cube) being delivered to PO addresses. UPS SurePost® combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S.For ground shipments, orders placed Monday through Friday for in-stock items, will be processed within 1-3 business days.For expedited shipments, orders placed Monday through Friday by 3 am ET (excluding holidays) for in-stock items, will be processed within the same day.Orders placed after 11 am ET, Saturdays, Sundays or holidays for in-stock items, will be processed within the next or following business day. We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process. ![]() Business Days are Monday through Friday, excluding holidays.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |